F.A.Q
At Home
I would like to book and pay for a home treatment, how do I do it?
Simply click on the “Book” button to access online booking. You will receive an automatic email to confirm that I have received your request, then you will receive a personal email from me to confirm the appointment, or offer you another time depending on my availability and your address, with a link PayPal for payment. Other payment methods will be available soon.
I want to book multiple treatments?
Yes, it is completely possible ! Make an appointment online with your request in comment, and I will get back to you to organize it.
How far in advance should you book an appointment?
Everything is possible depending on my availability, but the earlier it is, the more available I will be for your desired schedule.
I would just like a varnish application alone without a manicure, is this possible?
To ensure that your hands are perfect, all my treatments are accompanied by a dry or wet manicure.
Can I change my ordered treatment during the service?
I like to analyze your nails before the treatment begins in order to offer you the best solution for you. If, for example, you have requested a semi-permanent treatment but your nails are too damaged, I would strongly recommend another, more appropriate treatment. However, water treatments must be planned in advance in order to have the equipment with me, but I always plan a mask treatment, in addition, if necessary.
Gift voucher and Groupon
Coming very soon 🙂
What care and duration are possible at home?
All dry treatments for your hands and feet last 45 minutes. All water treatments last 60 minutes.
Do you have a loyalty card?
This is planned for 2024 😉
Is there an extra charge in the evenings and weekends?
No, limited offer for back to school 🙂
How do I modify or cancel an appointment?
You can modify the appointment via the link received by email upon your request and up to 48 hours in advance. In case of last minute changes, please contact me directly.
What to do if you are late?
There are a lot of unforeseen events in Paris, you like me, we may be late. I always give 15 minutes notice of my arrival. If you are more than 15 minutes late, I will try to do my best to provide the service.
What products are used?
I use OPI by default, but I also like to use CND and in the Manucurist organic range and Kure Bazaar. If you would like one of these brands in particular, please let me know when making your appointment.
Nail art, I love it!
Yes, I do Nail Art with classic and semi-permanent varnish. For all requests, I need 24 hours to validate you or propose ideas according to your desire. You should know that the filters on Instagram sometimes don't give the same thing in real life, and that's why I want you to send me an image of what you want in advance.
The varnish did not hold, what should I do?
Ah darn ! I'm coming ! For all semi-permanent touch-ups, in 10 days, I come back free of charge, even for a single nail. Please feel free to contact me! I can't be less certain about simple varnish unfortunately, because it remains “a fresh paint” but that's why each treatment is accompanied by a first aid kit which allows you to do a touch-up yourself at home.
What is a First Aid Kit?
This kit allows you to do, depending on the service provided:
- classic varnish: a touch-up at home
- semi-permanent: one removal
- without varnish: a follow-up treatment
What is a Gel Removal?
A removal allows you to remove the varnish from your nails.
In classic varnish: the removal of the old varnish is included in the treatment on the same day.
Semi-permanent: drop-off is an additional charge which requires 15 to 30 minutes, so please let me know when making an appointment.
I don't use sanders and I don't remove false nails or do fillers.
Do you do false nails?
For the moment no.
What hygiene procedures do you apply?
This is a very important subject for me, I clean all my tools before and after each client. I reserve the right to refuse a service in the event of an infectious disease.
What happens if there is a problem during the service?
All my services are insured against small, unforeseen losses.
Business
I am alone, can I book a treatment at my work
Yes with pleasure, then you have to go through “home care” and I will be happy to come to your office.
Can we book for a half-day or full-day package? Without reserving the number of people in advance.
Yes, contact me and we will see the quote adapted to your needs.
When do I have to pay for the service and how does payment work?
To ensure my availability, a deposit of 50% of the quote amount confirms the service. The remainder is due 5 days after the service performed.
What products are used?
I use OPI by default, but I also like to use CND and the organic Manucurist and Kure Bazaar ranges. If you would like one of these brands in particular, please let me know when making your appointment.
Do you do fake nails?
False nails are not suitable for office services.
What is a Gel Removal?
A removal allows you to remove the varnish from your nails. For this type of express manicure in offices and because time is limited, I ask employees to come with their nails without varnish.
If the employee wears semi-permanent, due to the diverse nature of the varnishes, I do not offer removal.
I don't use sanders and I don't remove false nails or do fillers.
Do the products smell?
No, but a ventilated room is preferable.
Is it necessary to provide a room?
You just need to provide a room with a table and two chairs, and I’ll bring the rest 🙂
How do I book a treatment for my employees?
Contact me by email, WhatsApp, or via the online form so that we can discuss your needs.
What are the possible treatments and duration in the office?
I perform 20-minute express wellness manicures, with or without varnish.
I also organize workshops to create your own nail logos, and activities for After Work. Feel free to contact me for more information.
What are the cancellation conditions?
All service requests are fully refunded up to 48 hours in advance.
What is the minimum/maximum number of people?
As it depends on the service, contact me to discuss it.
Children and birthday parties
How far in advance should you book a children's birthday party?
In order to best organize your child's birthday, you need to allow at least 48 hours for a tailor-made and successful event :-).
Can we modify the reservation?
Yes, but all details must be finalized at least 24 hours in advance.
What products are used and are they allergenic?
The products are adapted to age and activity. I make it my duty to use appropriate and safe products for your children.
Do you have to sign a liability waiver?
Yes, it will be sent to you at the time of the quote.
Can we have children of different ages?
For a unique experience, activities are organized by age group.
What do the workshops offer?
- Homemade nail polish: these are workshops where we create our nail polish together from 3 themes:
Sugar Polish with 100% kitchen ingredients
Phosphorescent nail polish: a fun polish that you can make yourself
Homemade nail polish using makeup
- Creative Nail Art: these are Nail Art workshops with 3 different techniques:
Nail Art by Sponging and Stamping
Nail Art with Glitter
Atypical nail art using household items
- Sans nail polish: these are workshops for:
Create stickers
Make decals to prepare and print in advance
Learn to do Nail Art with your child
How long are the workshops?
The workshops last 1 hour, and I arrive 30 minutes before the appointment time, and leave 30 minutes later.
What should you prepare?
I don't just need a table cleared of chairs. I bring back protection (tablecloths, aprons, etc.) and materials for the activities.